Heather Lockley

With over a decade of experience in both the public and private sectors, Heather has a wealth of knowledge and a track record of success in leading high-profile product developments. 

Among her notable accomplishments, she led the product development of the UK's Kickstart Scheme and has managed operational teams at the Department for Work and Pensions and as Head of Client Services at Juno Legal, an innovative legal-tech start-up. 

As a seasoned leader in digital projects, Heather has a proven track record of successfully leading large and small teams on multi-billion pound projects, from concept to operation.

She is dedicated to leveraging user insights to inform service design and decision-making, and is skilled in making pragmatic decisions, that acknowledge the reality of an organisation's challenges, to achieve the best results. 

Heather can help organisations with: 

• Product Management expertise, including direct product management of services and digital strategy advice for C-suite clients.
• Launching, scaling, and improving services under pressure
• Building digital capability to help organisations adapt to the Internet-era

 
Heather is deeply passionate about using technology to improve and transform services, whether that's through small-scale efficiency improvements or radical transformation projects. This passion, combined with her operational experience and leadership skills make her well-placed to support organisations with their digital projects.